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Laurent JANSSENS

Laurent JANSSENS

Interim Manager | Transformation, Change & Risk Governance

55 years old
Driving License
Braine-le-Château (1440) Belgium
Consultant Open to opportunities
Laurent Janssens — AI Risk & Governance

INTERIM MANAGER & TRANSFORMATION DIRECTOR

30+ years of field practice, first management role in September 1999, at the start of the digital era.

I take over what's complex, at-risk, or already in crisis, and get it back on track. IT stabilisation after outages, GDPR and SOX compliance built from the ground up, M&A integrations, and now AI Act requirements woven into transformation practice. The regulatory arc — SOX → GDPR → AI Act — isn't theory for me: each wave, I went to the primary text first, then proved it in the field.

Dozens of mandates across three decades — Euroclear, ING, UCB, D'Ieteren, ORES, Worldline, Pluxee, ETNIC, Croix-Rouge de Belgique, among others — the same discipline shows up every time: stabilise, then transform, then hand over clean.

Systems thinking runs through all of it — not one competence among others, but the way I read an organisation before I touch it.

MY CORE COMPETENCES

Can be grouped in 6 pillars:
  • Transformation/Change Management
  • Programme/Project/Portfolio/PMO Management (incl. recovering failing projects and PM coaching)
  • Risk Management/Audit/Security Policy Management
  • IT Management, IT Governance, CIO a.i./IT Executive
  • Process Improvement/Quality Assurance Management
  • Sustainability, Systems Thinking/Systemic Modelling, Strategic Foresight, Regulatory Compliance & Governance (SOX, GDPR, AI Act) — Lecturer/Training/Facilitator and Sociocracy Facilitator

This combination of competences makes a full-stack/Swiss knife Interim Manager, with more than 30 years experience, able also to manage a crisis or post-crisis events, bringing back serenity.

HOW CAN I HELP YOU?

  • Take over complex, at-risk, or crisis-mode programmes and bring them back on track
  • Lead change and transformation where compliance (GDPR, SOX, AI Act, NIS2) is a design constraint, not an afterthought
  • Bridge IT, risk, audit and business — the swiss-knife interim role when no single silo holds the full picture
  • Coach project and change leaders to raise organisational maturity, not just deliver one programme

MY VALUES

  • Recovering trust and serenity
  • System thinker/systemic analytics
  • Building trust relationship and shared vision
  • Change hacker/by-nature coach
  • Congruent & authentic
  • Digital savvy
  • Sense-making (Cynefin) in complexity

MY NEXT STEPS

  • Keep delivering high-stakes transformation and crisis-recovery mandates across regulated sectors
  • Advocate sustainability at every level of the organisations I work with
  • Build the next step in your organisation's PM maturity, through Project Management coaching
  • Longer-term horizon: bring this same systems-thinking and governance grounding to a Board-level (NED) contribution — a natural next chapter, not a distraction from today's mandates

CONTACT INFORMATION

You can reach me out at : + 32 479 50 69 37 or Laurent@Sustain-it.be

GOOD TO KNOW

I am pleased to provide plenty of references — feel free to ask. My LinkedIn profile also carries recommendations from past clients and colleagues.

You can download this CV as a PDF directly — no need to ask, just use the download button below.

For the complete, unabridged mandate history spanning my full 30+ year career, the full resume is available on request.
Skills

Languages

  • English
    Advanced
  • French
    I learned French as from my six years old, when I went to a French school. I did all my studies in French. I read regularly in French
    Expert
  • Dutch
    Dutch was my native/first speaking language. I pursued to talk Dutch with my parents and kids
    Advanced

Multi-Sector

  • Banking & financial services
    Private Banking; Corporate; Credit Management; ePayment; Settlement; Custody;
    Advanced
  • Insurances
    Advanced
  • Life sciences
    Advanced
  • Utilities
    Tecteo, Vivaqua, SWDE, ORES. Knowledge of Atrias & Public Lightings
    Advanced
  • Healthcare Institutions
    Good
  • Non Governmental Organizations
    International Federation; Rescue management; Training Institute; Help to refugiees; Blood Management, Restoring Family Links; Humanitorian activities
    Advanced
  • Transport
    Railway
    Advanced
  • Construction/Real Estate
    Real Estate; General building project management; Timely associations; large infrastructure building
    Good
  • Public sector
    Etnic, RTBF, Ores
    Advanced
  • Manufacturing
    Pharma site; Packaging
    Advanced
  • Medical devices
    Hearing loss
    Intermediate
  • Audit office
    Crowe Be
    Good
  • Retail
    D'Ieteren
    Intermediate
  • Education
    Good
  • Media
    Good

Transformation

  • Change Management
    ADKAR, Change Conscious Leader, ..
    Used since 2001 as Security Officer but gained richful experiences all across later assignments (QA coach at Axa, SOX implementation, CLient readiness at Euroclear, QA mgr at NRB, Programme manager at Worldline, Ogone, Process manager at Euroclear, GDPR programme mgr, UCB, ...
    Expert
  • Prosci/ADKAR
    Certified Change Practitioner on 2018 Feb, 2nd by Nexum
    Expert
  • Facilitation
    5 why's, Ishikawa, 6 thinking hats
    Advanced
  • Conscious change Leader methodology
    See Dean Anderson approach
    Advanced
  • Digital Transformation
    Advanced
  • Process Management
    ITIL, Finance Management, Learning Management System, ...
    Advanced
  • Collective Intelligence
    Sociocracy
    Good
  • System Thinking
    Under mentorship by Jos de Neve and board member of the Cognitive Knowledge Lab
    Advanced
  • Scaled Agile FrameWork (Safe)
    Followed the course by Adjugo on 2017, Nov
    Good
  • Sociocraty
    Good
  • Training provider
    • COBIT
    • Governance
    • Estimation technics
    • Green IT
    Advanced
  • Lean
    Certified Lean IT
    Advanced
  • Coaching/Mentoring
    Advanced
  • Reorganisations
    Advanced
  • Behavioral Sciences
    UCB,
    Good
  • Physical Asset Management
    Physical Asset Management (PAM)

    Institute of Asset Management (IAM) anatomy framework; Currently deployed at UCB (PAM Vision 2030).

    Advanced
    Advanced

Programme Management

  • Portfolio Management
    Expert
  • Programme Direction
    Expert
  • Roadmap design
    Advanced
  • Managing Successfull Programme
    Advanced
  • Coach in Project Management
    Ypto, Delhaize, NRB, AXA, Euroclear, Worldline
    Expert
  • PMO set-up
    Project consolidation, Cost control, Owner of methodology, benefice management/Value Management. See also article: https://www.linkedin.com/pulse/pmo-pso-portfolio-management-game-7-differences-laurent-janssens/
    Expert
  • Recovering failing projects
    Expert
  • IT Project Management
    BI, Packages, COTS, home-made,
    Expert
  • Project Management
    Package implementation, Application development, Transformation/change management, Infrastructure implementation, Operation improvements, Migrations
    Expert
  • Service Management
    ITIL, Incident management, Service catalogue, Release management, Problem management (anticipative, corrective)
    Advanced
  • Agility
    Scrum, Kanban, SAFe, Holocracy/Sociocracy
    Advanced
  • Package/COTS implementation
    UCB, SOFICOM, Croix Rouge, Tecteo (NRB), MLOZ; Euroclear: involved in COTS methodology. See also LinkedIn article: https://www.linkedin.com/pulse/how-implement-smart-way-package-cots-laurent-janssens/
    Advanced
  • PMBOK
    Advanced
  • Prince2
    Advanced
  • Green PM
    Advanced
  • PM²
    Used at Ypto & NMBS
    Advanced
  • Project Management Tools
    MS Project; Service Now ITBM; PlanView; Sciforma
    Advanced
  • Scrum
    Followed the course in 2017 Nov. To pass certification
    Used in Ingenico, Croix Rouge de Belgique
    Advanced
  • Capacity management
    Advanced
  • Demand Management
    Advanced
  • Engineering projects
    Advanced

IT/Digital Management

  • IT strategy
    Advanced
  • IT governance
    Value Management; Outsourcing strategy; Portfolio management; Value Management; IT mission; Compliancy
    Expert
  • Manage developments
    SCRUM; . NEt
    Advanced
  • Manage infrastructure
    VMWare, Citrix, Wintel, Windows Servers, Network, Firewall,
    Advanced
  • Manage service desk
    Good
  • COBIT
    Expert
  • ITIL
    Advanced
  • CMMI
    Advanced
  • Enterprise architecture
    Good
  • DRP implementation
    Set-up DRP project
    Advanced
  • Information management
    Advanced
  • Data Governance
    Good
  • Migration Strategy
    SAP (Tecteo); SAPIENS (MLOZ); Mergers take over (SOFICOM, DLL)
    Advanced
  • Disruptive technologies
    IoT, Big Data, IA, bots, ...
    Advanced
  • Sourcing strategies
    Advanced
  • Testing management
    Good
  • Business Intelligence
    Cross BI @Ores
    Good
  • Workplace management
    Good

Risk Management

  • Risk Management
    • Process owner of project risk management
    • Operational risk Manager in Bank
    Advanced
  • GDPR
    Global Data Protection Regulation, member of DPO circle
    Expert
  • Audit
    Certified Information System Auditor (CISA)
    Expert
  • Assessment
    Advanced
  • Security management
    Establishing security Management System
    Advanced
  • Compliance projects
    AQR, SOX, GDPR, Art 20 Belgian Banking Law, DORA principles
    Expert
  • Strategic Risk Management
    Good
  • Systemic Risk Management
    Good
  • Quality assurance
    CMMI, Coach QA,
    Advanced
  • GAMP
    Good
  • Sarbanes Oxley
    Project Manager on IT side for AXA
    Good
  • Crisis Management
    Good
  • ESG Risks
    Good
  • NIS
    Advanced
  • Dora
    Limited involvement at Belfius. But solid track in compliance projects and Control Objectives implementations
    Good

Sustainability

  • Sustainability in boards
    Chapter zero journey, Guberna events, ESG risks at Ichec
    Good
  • Sustainability transformation
    Good
  • IT sustainability
    Manifesto; roadmap definition; Transformation
    Good
  • Green IT
    Advanced
  • Circular economy
    Advanced
  • Waste Management
    Good
  • ESG risks
    Advanced
  • Non Financial reporting
    Good

Governance

  • Corporate governance
    Certified director Effectiveness & Board effectiveness by Guberna, regular participation at Guberna events, support through Toolbox
    Advanced
  • General Management
    Advanced
  • Strategy
    Advanced
  • Strategic foresight
    Advanced
  • Scenario Management
    Advanced

Sales and Marketing

  • Bid offering/RFP answering
    Good
  • Prospection
    Intermediate
  • Service Design
    See Crowe BE: DPO-As-A-Service, NIS, Organizational Security
    Good
  • Go-To-Market
    Intermediate